Unlocking Value Through Transparency: How CCL Hospitality Group Navigates Supply Chains

Behind every well-executed hospitality program is a strong, transparent supply chain. In senior living and healthcare settings, where consistency, quality, and fiscal responsibility are non-negotiable, it’s not enough to simply source ingredients and supplies. Operators need visibility, control, and confidence that they’re getting the best value for every dollar spent. 

At CCL Hospitality Group, the partnership with Foodbuy, the nation’s leading procurement powerhouse, allows us to deliver on that promise. With over $35 billion in managed spend, more than 600 contracted suppliers, and 700+ supply chain professionals, Foodbuy gives teams access to a broad, flexible network of purchasing power designed to unlock purchasing potential. 

“We’re not just purchasing, we’re partnering,” says Adam Goodson, Director of Supply Chain at CCL. “That’s how we make procurement feel like an extension of operations instead of a roadblock.” 

A Strategic Supply Chain Partner

Foodbuy isn’t just a Group Purchasing Organization. Their mission to deliver unmatched customer value aligns closely with our own. Through customized procurement solutions, supplier agreements, and scalable tools, we’re able to control costs and support operational excellence across the communities we serve. 

Rising inflation, supply chain disruptions, and increasing food costs present significant challenges for senior living providers. Balancing these factors can require tough decisions that impact operating budgets, resident experiences, and community reputation. As a strategic partner, we help identify opportunities to reduce operational costs and alleviate supply chain uncertainty. 

Behind-the-scenes, the partnership gives CCL the ability to: 

• Offer clear visibility into pricing and spend, so clients understand exactly where their investment is going 

• Leverage more than 3 million contracted Stock Keeping Units (SKUs) to support consistent product availability and flexibility 

• Maintain supply chain resilience even during disruptions or inflationary markets by leveraging strategic procurement practices that balance cost, quality, and availability 

• Ensure supplier diversity and sustainability, helping communities meet broader Environmental and Social goals 

• Support informed menu planning and forecasting, driven by real-time procurement insights 

“A transparent supply chain gives us the data we need to be proactive,” Adam explains. “It helps our teams plan smarter, make better decisions, and ultimately deliver a stronger experience for residents.” 

Why Transparency Matters

Trust is built on transparency, and in senior living hospitality, trust is essential. Residents and families expect consistent service. Operators need cost certainty. And frontline teams rely on steady supply to create positive daily experiences. 

By gaining a holistic view of cost pressures and streamlining supply chain processes, it reduces the burden on teams, enabling them to focus on what they do best: delivering exceptional hospitality experiences that create unforgettable moments and enrich residents’ lives. 

Foodbuy’s commitment to transparency means we can deliver on all of the above. Their systems allow our teams to trace purchasing decisions, monitor performance, and confidently adapt to changing market conditions, without compromising quality or service. 

“The more seamless the supply chain, the more time our teams have to focus on the residents,” Adam notes. “It’s one less thing they have to worry about, and that peace of mind translates into better hospitality experiences.” 

Procurement That Powers Hospitality

Supply chain might not be the first thing people think of when they walk into a beautifully run dining room or experience outstanding service in a senior living community, but it’s the foundation that makes it all possible. 

Today, sustainability is essential to how communities operate as the next generations prioritize sustainable practices when choosing where they will move in to. It’s become essential to partner with local and regional farms to source fresh produce and ensure the use of socially and ecologically certified products. These initiatives reflect a commitment to sustainability, enriching the lives of residents while making a positive impact on the environment and communities we serve. 

“When supply chain is done right, it’s invisible,” Adam adds. “Everything just works. That’s what we aim for.” 

By aligning with a procurement partner built for performance, flexibility, and value, CCL Hospitality Group leverages strategic procurement to design hospitality programs that overcome today’s challenges. while building toward tomorrow’s success. 

Because when the supply chain works, everything else works better too.