Redefining Adult Living Hospitality

Communities are incorporating and investing heavily in technology, design, and digital automation to create unique and personalized experiences to drive demand and increase occupancy.
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What's Inside:

  • How to make your community stand out
  • Understanding the consumer experience
  • Providing a seamless hospitality experience
  • Retaining and fostering your staff
  • Increasing employee satisfaction
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A culture that fosters team member excellence

Investing in your team members is an investment in your business. A dedicated and motivated team leads to low turnover rates and increased feelings of pride, passion, and loyalty, lending itself to better outcomes.

Just as you invite customer feedback, you should be requesting feedback internally to gain insight into how your business is performing on the backend. Learning where you need improvements from the people that are experiencing it each day is advantageous.

When your employees are at the center of your mission, they will have a clear understanding, more than anyone else, and are in the best position to react to and measure actual performance against an ideal outcome.

About CCL Hospitality Group

CCL Hospitality Group is a nationwide leader in culinary and support services with four distinct operational companies – Morrison Living, Unidine, Coreworks, and The Hub. We provide modern world-class hospitality infrastructure, talent, and innovation. We are shaping the industry’s future leaders with a culture of service focused on elevated hospitality offerings for community living across the country. Learn more here.

Browse Additional Resources

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Farm-to-Table in Senior Living: Better Food that Builds Community

Farm-to-table dining in senior living is more than just a trend—it's a commitment to providing the freshest, most nutritious ingredients while supporting local farmers and...
November 21, 2023
Guide: Technology & Innovation

Technology & Innovation

Meeting the demands of tomorrow's residents requires implementing technology innovations today. Learn how CCL Hospitality Group's technology partnerships elevate the Senior Living experience.
November 15, 2023
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Casey’s Pond Revitalizes Culinary Program and Enhances the Community Experience

In collaboration with Duet Hospitality, a dining partnership with Morrison Living revitalized the culinary program at Casey’s Pond Senior Living.
October 27, 2023